Personal Data Protection Law

Personal Data Protection Law

Personal Data Protection Law

Dia Urla Boutique Hotel, your personal data is protected under the law from the moment you provide any information. It is important that you know these laws and be aware of your rights and responsibilities.

Disclosure Form Regarding the Processing of Personal Data

As Dia Urla Boutique Hotel, we attach importance to the security of your personal data. With this awareness, we pay great attention to ensuring that all kinds of personal data belonging to you are processed and preserved in the best possible way and with care. Aware of this responsibility, we process your personal data within the framework specified below, as the “data controller” within the scope of the Personal Data Protection Law No. 6698 and relevant legislation.

Collection, Processing and Processing Purposes of Personal Data

In order to provide you with high standards of service, we obtain your personal data verbally, in writing, visually or electronically, through the internet, mobile applications, physical locations and similar channels, depending on the nature of the service provided. In this context, the main general and special personal data required to carry out the services and obtained for this purpose are listed below: Your name, surname, T.R. your identity number, your passport number if you are not a Turkish citizen or your temporary Turkish Republic ID number. Your identity data such as your ID number, place and date of birth, marital status, gender information and the TR ID you have submitted. Your ID card or driver’s license photocopies Your contact data such as your address, telephone number, e-mail address Your financial data such as bank account numbers and IBAN numbers

Your answers and comments shared for the purpose of evaluating our services. Your closed circuit camera system image and audio recordings taken during your visit to our hotel. Voice call records kept when you contact our call center. Your vehicle license plate data if you use the parking lot and valet service. Your navigation information obtained during the use of our website, your IP address. , your browser information and the surveys, form information and location data you submit with your consent.

Your personal data listed above and your special personal data may be processed for the following purposes:

Sharing the requested information with public institutions and organizations in accordance with the relevant legislation. Fulfilling the legal and regulatory requirements. Being informed about your appointment through our call center and digital channels. Confirming your identity by the reception and call center departments. Conducting analysis for the purpose of improving services by the quality and information systems departments.

Providing training to our employees by human resources and quality departments. Monitoring and preventing abuse and unauthorized transactions by audit and information systems departments. Carrying out risk management and quality improvement activities by quality and information systems departments.

Invoicing for your services by financial affairs and marketing departments

To answer all your questions and complaints regarding the services provided/to be provided to you by the hotel management and call center departments.

All necessary technical and administrative measures are taken by information systems departments within the scope of data security of your hospital’s systems and applications.

Participating in campaigns and providing campaign information by marketing, media and communication, call center departments, designing and communicating special contents and concrete and intangible benefits on web and mobile channels. Measuring, increasing and researching customer satisfaction by hotel management departments. ” Physical and electronic archives can be preserved within Dia Urla Boutique Hotel and external service providers with great care and compliance with the legislative provisions.

Transfer of Personal Data

Your personal data is processed within the framework of the Personal Data Protection Law No. 6698, the Regulation on the Processing of Personal Health Data and the Protection of Privacy and for the purposes explained above: With the General Directorate of Security and other law enforcement forces, with the General Directorate of Population, with the judicial authorities, with the legal representatives we have authorized, with third parties from whom we receive consultancy, including lawyers, tax consultants and auditors, with regulatory and supervisory institutions and official authorities, with your employer for this purpose if your invoices will be made to the employer, with the suppliers and support service providers whose services we benefit from or cooperate with as the Company. may be shared with archive and/or information system service providers and our business partners.

Method and Legal Reason for Collecting Personal Data

Your personal data may be shared in any verbal, written, visual or electronic environment, for the purposes stated above and the field of activity of Dia Urla Boutique Hotel.